Přejít na obsah
Menu
You need to be registered to interact with the community.
This question has been flagged
3147 Zobrazení

Hello,

Is it possible in the Helpdesk module (v13) to create a unique ticket numbering per Helpdesk team? 

We have different teams for support. So as an example for each question asked a unique ticket number is created like for customer service: #C00001, #C00002, and so on and for technical support: #T00001, #T00002, and so on.


Thanks in advance,

Danny


Avatar
Zrušit
Related Posts Odpovědi Zobrazení Aktivita
4
čvn 24
5940
1
bře 21
4280
3
dub 25
2293
1
dub 23
2219
1
říj 25
348