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Sir has give me a one subscription key and i use for enterprise version for my local system.

but in the social marketing module when i select stream so i face this issue.

Invalid Operation


Oops! You currently don't have an active subscription. No worries, though! You can easily get one here: https://www.odoo.com/buy.

Grab a subscription and unlock a world of amazing features!


and when i check my local system Settings > Technical > System Parameter

so database.expiration_date: 2025-11-14 14:50:00


and when sir check this url: "https://accounts.odoo.com/my/subscriptions"

so that key status are show in progress.


so what is the solution?

my key expired or not?

they need renewal?

how to renewal?

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Hi,


The "Invalid Operation" error in your Social Marketing module suggests Odoo isn't recognizing your Enterprise subscription, even with a seemingly valid expiration date. First, double-check that you've correctly entered your subscription key in Settings > General Settings and that your database is connected to your Odoo account. Then, update all your modules in the Apps section. If problems persist, verify the database.expiration_date and database.enterprise_code system parameters, ensure your firewall isn't blocking Odoo's access to the internet, and restart the Odoo service. If none of these steps work, contact Odoo support directly.


As for whether your key has expired or needs renewal, the error message and the database.expiration_date suggest it shouldn't be expired. However, the licensing check failing indicates a problem. Contacting Odoo support is the best way to determine definitively if your key has expired or needs renewal and to get instructions on how to renew it if necessary. They can verify your subscription status and guide you through the renewal process.


Hope it helps

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Hi,
Can you ensure the subscription code is registered in the db ? if the subscription is registered, it suppose to show much more higher expiration date.

Thanks

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