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Our accountant performed a bank reconciliation for old records with a large gap (only two reconciliations were done from 2022 until mid-2023). This has caused the bank balance on the dashboard to appear incorrectly.

My question is: how can we modify these entries to apply to other payments (while maintaining the same sequence) for proper reconciliation?


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Steps to Fix the Reconciliations (Properly Reassign)

  1. Enable Developer Mode
    → Go to Settings > Activate Developer Mode.
  2. Review the Incorrect Bank Statement Lines
    • Go to Accounting > Bank > Bank Statements.
    • Filter by the reconciliations made during that large gap.
    • Identify which statement lines are reconciled with the wrong journal items.
  3. Unreconcile Incorrect Statement Lines
    • Open the statement line.
    • Click the “Unreconcile” button.
    • This does not delete the journal entry, it just removes the link.
  4. Match Each Statement Line to the Right Payment
    • After unreconciling, go back to the statement line.
    • Use the "Match Existing Entries" button.
    • Search and select the correct payment (use filters like partner, date, amount).
    • Match it to the appropriate journal item.
    • Save the reconciliation.
  5. Repeat for All Mismatched Entries
    • Reconcile each line chronologically.
    • This ensures the sequence and balance buildup match the real bank flow.
  6. Check the Bank Journal Dashboard
    • Once reconciliations are corrected, the dashboard should show:
      • Bank Balance = actual journal balance.
      • Latest Statement Balance = final closing from the last reconciliation.
    • Any difference should be explainable by outstanding/unreconciled items only.

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