Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
I see that under Manage Your Database we can create a backup, however, I don't find anywhere that it can be restored in the online version? I know there was a database manager on the Community Edition, but that URL doesn't work for the Odoo hosted online version from what I can tell.
Hopefully I've just missed something.
Thanks!
Hi Chris,
You can find the official documentation regarding your SaaS database management at https://www.odoo.com/documentation/user/12.0/db_management/db_online.html
Right now there is no option to restore a database yourself from the interface. You should create a report for this issue on the official help page at https://www.odoo.com/help
Odoo can help you from there. I believe they can manually restore it if there is a good reason.
P.S: I also made a Github issue at https://github.com/odoo/odoo/issues/29899 to ask clarification so that we can document this for other people in the future.
Regards,
Yenthe
database restore video reference here
Hi,
Restoring a database is sometimes a bit tricky, you have to look out for a few things (filestore, versions, SaaS modules,...)
Allowing people to import databases potentially from a non-online server
is not a good idea (a few things to adapt to work on the SaaS).
For this specific scenario, it is always best to go through the support.
Maybe if this is a frequent request, we will add the possibility, but at
the moment we prefer to keep it a case-by-case workflow ;-)
Tạo tài khoản ngay hôm nay để tận hưởng các tính năng độc đáo và tham gia cộng đồng tuyệt vời của chúng tôi!
Đăng ký
1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.
Thank you, wasn't understanding the point of backups if you can't restore. At least now I know how to request a restore should we have a problem (during the initial configuration process mostly).
Regards, Chris
No problem, best of luck!