Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
We are using the Helpdesk module for letting our customers create tickets automatically. All CC members in an email through our Helpdesk/Support are added as followers to the ticket.
However, when sending a message back through Odoo it seems that all followers get an individual email and not seeing the other members in the CC.
Can this be enabled that only one email is send out with all followers in CC?
Hi! Were you able to fix this? We are having the same issue.
Thanks
Stwórz konto dzisiaj, aby cieszyć się ekskluzywnymi funkcjami i wchodzić w interakcje z naszą wspaniałą społecznością!
Zarejestruj się| Powiązane posty | Odpowiedzi | Widoki | Czynność | |
|---|---|---|---|---|
|
0
lis 24
|
1367 | ||
|
2
sie 24
|
3029 | ||
|
1
lut 24
|
4957 | ||
|
1
kwi 22
|
6073 | ||
|
1
mar 15
|
5796 |
1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.
Niels Soetens
Pre-sales and Integration Engineer
niels.soetens@excentis.onmicrosoft.com
www.excentis.com · +32 9 269 22 91
🚀 Download our latest case study paper:
Is L4S the Real Latency Killer 🧠 Download here
Excentis is changing headquarters:
Starting January 1st, we’ll be calling Sint-Denijslaan 489, 9000 Gent our new home. Come visit us!