Odoo | WhatsApp Integration

Question

Hi everyone,
I have integrated WhatsApp with Odoo 15 using the WhatsApp Meta app from  None [1] https://developers.facebook.com/  . The integration is working — I can send messages from Odoo to customers on WhatsApp.
Now I want to send a file link along with the message, like an invoice. for this I am using controller method, So I am generating a public link for the file, for example:
http://my_domain.com/whatsapp/public_file/21809
But when I click on this link, it shows this error:
* Not Found

srikesh infotech · Answer

To send a file link via WhatsApp from Odoo, you need to use the correct URL that Odoo uses to serve attachments.

You can directly use Odoo’s built-in route for attachments:
http://my_domain.com/web/content/21809 [1]

Make sure the attachment with ID 21809 actually exists in your database. You can find it in the `ir.attachment` model.

Also, ensure that the attachment is not restricted (check if it's public or associated with a record that the user has access to). If needed, set public=True or s

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