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Receipt in two steps: not all quantities are transferred to stock

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inventoryreceipt
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Avatar
QuentinS5

I use 2-step receiving as configured below





However, when I have finished receiving my products in my receiving area, the internal transfer from my area to the stock only takes part of the quantities received for the same product and leaves the other part in my receiving area. How does this happen? How can I search further to find out what's going on?


We have to make a manual internal transfer to move the other quantities.

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Ignorer
QuentinS5
Auteur

It seems to me that the problem lies with my rule, and more specifically with "When products are needed in ...".

As far as I can see, this creates an internal transfer with all my reserved products in it:



What we need is :

- Buy products according to certain replenishment rules (OK): if a requirement according to these rules is needed, this creates a draft PO.

- When the PO is confirmed, it creates an internal transfer between the IN and the STOCK with all the quantities and products.


An internal transfer must not be created with the "When products are needed in ..." except that if I change my rule and only leave "PUSH" it seems to me that it won't work any more ...

Avatar
Jaideep
Meilleure réponse

Try changing the supply method to 'Take from Stock' on the pull & push rule. This wouldn't trigger the internal transfer, rather create a negative forecast to trigger replenishment rule.

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QuentinS5
Auteur

I've done this (so we'll see about future purchases) but it keeps creating a new internal transfer for me with all the products in it, even though I cancel the reservation and the transfer each time. Any idea?

OdooBot
New Internal transfer created includes all products as those transfers were earlier cancelled. While transfer operations were cancelled, the stock continues to remain in WH/Input so each time an internal transfer is created by the push rule triggered by receipt process it consolidates and includes all the products that are waiting to be transferred from Input to Stock.

If you check stock at this location, it might give a fair idea.

Inventory > Reporting > Locations  (group by location and check the product stock in input location.)

To correct you might need to do pass an inventory adjustment
QuentinS5
Auteur

I'll make the necessary checks and get back to you.

However, with the "Take from Stock" supply method, my purchase orders are no longer automatically updated with the necessary products. When I try on my Odoo test with the same parameters but "Trigger Another Rule", my purchase orders update automatically.

Jaideep

That is correct, if you set 'take from stock' the route wouldn't trigger reorder. The reorder would be triggered by replenishments

The reason for suggesting the change was to validate if the internal transfers with all products were being triggered by the route. And my understanding of your question

>>>It seems to me that the problem lies with my rule, and more specifically with "When products are needed in ...".<<<

It seems the cause of issue is by stocks being available in Input location and the push rule set on this location creates the internal transfer.

QuentinS5
Auteur

Could you be more specific about the explanation below? What is the difference?

>>>That is correct, if you set 'take from stock' the route wouldn't trigger reorder. The reorder would be triggered by replenishments<<<

OdooBot
There are 2 ways to trigger a reorder (buy or manufacture)

1. Is by using the route. If stock is unavailable at the source location then trigger another rule. 

In this scenario the status of picking would be ‘waiting on another operation’

Supply method on the rule would need to be set to trigger another rule or take from stock and if unavailable trigger another rule

2. Reorder through replenishment, this would consider the min, max and qty multiple for a product to trigger reorder. Trigger can be manual or auto.

In this scenario the picking would be in ‘Waiting’ status

To use this process supply method on the rule needs to be set to take from stock.

Hope this helps to clarify.

QuentinS5
Auteur

Thank you for this clear explanation.

At the moment my picking is "Waiting" and not "Waiting for another operation".

What you are suggesting is that I change the supply method from "Trigger Another Rule" to "Take From Stock"? In that case, I wouldn't potentially have the bug I have?

However, I noticed that my purchase requests were no longer updated automatically (even if there were minimum and maximum quantities defined). Is this possible?

In any case, I'm going to try what you've suggested again.

OdooBot
1. The issue that you facing about the internal transfer being created with multiple products and qty not in line with 2nd step of receipt operation — I believe that has to do with stock mismatch at input location due to cancellation of prior internal transfers. 

Do validate if that issue has been identified and rectified?

2. Purchase requests being created by routes or by replenishment rules should not have an impact on the above issue. So depending on your business needs you can set it to routes creating purchase or replenishment (min and max) creating purchase. 

QuentinS5
Auteur

I'll give it a try and let you know. Thank you

QuentinS5
Auteur

Initial problem with products not fully transferred: solved when I switch to "Take From Stock".

But since I've been using this supply method, none of the replenishment rules have worked:
- My minimum/maximum orders no longer trigger a purchase.
- An order with a product at 0 stock no longer requires a purchase of this product

OdooBot
Good that your initial problem is resolved.

I would check the triggers & routes that have been set on products in replenishment.

It is likely trigger is set to manual, hence RFQ isn’t automatically triggered.

QuentinS5
Auteur

As I understand it, the problem is the Supply Method that we've changed. Because the purchasing rule says this:

https://i.imgur.com/0qkGH4S.png
When products are needed in WH/IN, a request for quotation is created to fulfill the need.
Note: This rule will be used in combination with the rules of the reception route(s)

It is therefore triggered by another rule in the receiving area, namely this rule:
https://i.imgur.com/cTrl1Ju.png

If I use the "Take From Stock" Supply Method, this causes problems because it doesn't trigger my "Buy" rule. However, if I use "Trigger Another Rule", it works because it adds this condition:
"A need is created in WH/IN and a rule will be triggered to fulfill it."

OdooBot
Yes, my bad.. You would need the supply method on push pull rule to be trigger another rule. If you need replenishment to work you want the supply method on the DO to be 'take from stock'.

Having this, it is clear that your original issue isn't resolved. My suggestions

1. Check the stock in WH/Input location to make sure there isn't any mismatch between physical stock to the one in Odoo.
2. On the internal transfer that has all the products, try to check availability and "validate" a transfer. This would ensure none of the cancelled internal transfers are carried over further.

Most important, please duplicate your DB to try these options before executing the solution in production DB.

QuentinS5
Auteur

I've tried but it doesn't work. The problem is with the "Pull" rule:
When products are needed in WH/Stock, Internal transfers are created from WH/IN to fulfill the need.

It should not create an internal transfer. It should trigger the "Buy" rule, and when products arrive in "IN", it's the "Push" rule that creates the internal transfer.

OdooBot
Routes and rules can be set back to defaults, as I understand this isn’t the cause of the issue — mismatch in product and qty in the internal transfer operation.

Are you able to validate if WH/ Input location has stock that tally (physical Vs in Odoo)?

I believe by canceling previous transfer operations Odoo continues to count stock at this location awaiting transfer to WH/Stock

QuentinS5
Auteur

Beware that there may be a misunderstanding. What Odoo does is create an internal transfer between my reception and my stock with hundreds of products reserved but not in stock (the transfer is often "Waiting"). As soon as I delete the transfer or backorder, it recreates a new transfer for me. In my opinion because of the part "When products are needed in WH/Stock, Internal transfers are created from WH/IN to fulfill the need."

So there's no question of physical stock.

OdooBot
Yes, I tend to agree that internal transfers are created when stock are needed in Wh/stock however I understand it is disproportionate to your outstanding PO receipts.

If they were in line with receipts the issue wouldn’t have risen in the 1st place.

While the transfer is ‘waiting’ you can ‘check availability’ to validate availability and make reservation 

My suspicion is that in the past receipt operations have been validated while internal transfers have been cancelled or deleted. The system still believes that the products are still needed in WH/Stock, hence creating the internal transfer.

Another way to cross check is to check product availability in WH/Input location 

QuentinS5
Auteur

And how can I solve this problem? So that the system no longer thinks that products are necessary?
Because that's a big problem

QuentinS5
Auteur

@Jaideep any idea?

Jaideep

Maybe there are POs which aren't completely received basically open backorders.

Are you able to validate if these products aren't already in the WH/Input location?

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