Hi,
In v.16 we had some automations that would create activities in journal entries (customer invoice) a few day before the due date, and a few days after.
Also, when filling-in the "reference" property, another one would update automatically.
Both trigger were removed in v.17 and replaced by "Based on date field" and "On save". I reactivated them and replaced the triggers. Since then, none of the automation is working.
I tried creating simpler ones, with no filters/criterias, on different objects (sales order and journal entries). And it simply doesn't work anymore.
Anyone has had a similar issue? Am I misunderstanding something about the two new triggers?
Thank you!
ex: An automation to create a test activity.
Model : Journal entry
Trigger : Based on date field : Invoice/bill date
Delay : 1 hours after invoice/bill date
Before update domain : none
Extra conditions : Invoice/bill date is set
other ex: An automation to create a test activity.
Model : Journal entry
Trigger : Based on date field : Due date
Delay : -7 days after due date
Before update domain : none
Extra conditions : Due date is set