I have a computer hardware store, I opened a hardware maintenance service, I want to configure Odoo to track hardware repairs and its repair with a few technicians. Namely: Reception, and diagnosis, estimate, repair, invoice, and delivery. Has anyone already configured such a goal? Could you help me realize this project?
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Contabilidad
- Inventario
- PoS
- Project
- MRP
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THANK YOU , during my travel next week il will try all this advices !! you are kind
Hi,
Odoo can handle your hardware maintenance workflow very well, using mostly the Repairs and Sales/Invoicing modules, with a few customizations to match your stages.
On Odoo (v17 or v18, Community or Enterprise):
- Repairs (repair) → core module for creating and tracking repair orders
- Sales → to create quotations/estimates for repairs
- Invoicing → to handle payments
- Inventory → to track spare parts
- Helpdesk(Optional) → if you want to log repair requests from customers online
You can also use the following module.
* https://apps.odoo.com/apps/modules/18.0/mobile_service_shop_pro
* https://apps.odoo.com/apps/modules/18.0/mobile_service_shop
The 17th version of these modules is also available.
For more information, refer to the following.
Video
* https://www.youtube.com/watch?v=gM5WtdvSF9s
* https://www.youtube.com/watch?v=b7TJtOLxioY
Documentation
* https://www.cybrosys.com/odoo/odoo-books/odoo-book-v15/repair-management/
* https://www.cybrosys.com/blog/an-overview-of-the-odoo-16-repair-module
* https://www.odoo.com/documentation/18.0/applications/inventory_and_mrp/maintenance.html
* https://www.cybrosys.com/odoo/odoo-books/v17/maintenance/
Hope it helps
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