Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
We need help understanding how to process a partial refund to a customer’s credit card in Odoo.
For example, we charged a customer $100, but the actual invoice total was only $90. Now we need to refund $10 back to their card. Stripe or Authorize.net
Questions:
Authorize.Net integration supports full refunding only, while Stripe supports both, full and partial refunding. No prerequisites should be required.
To refund a customer payment, navigate to it and click the Refund button
See also https://www.odoo.com/documentation/18.0/applications/finance/payment_providers.html#refunds
Hi,
Refer to the following for information about refunds in Odoo.
Video
* https://www.youtube.com/watch?v=Nnj7fqQn1KA
* https://www.youtube.com/watch?v=UhTrliMNP3Q
Blog
* https://www.cybrosys.com/blog/how-to-manage-refunds-with-odoo-17-accounting
* https://www.cybrosys.com/blog/how-to-manage-vendor-refunds-in-odoo-18-accounting
Hope it helps
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