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阿拉伯联合酋长国
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VOXTRON MIDDLE EAST LLC 白银级别
Voxtron is a distinguished Odoo Partner with extensive expertise in implementing enterprise-level Odoo solutions across diverse business sectors. We specialize in delivering highly effective CRM and ERP solutions, along with a wide range of customer engagement tools that empower organizations to enhance customer interactions, streamline business processes, and improve revenue predictability.
With a track record of successful Odoo implementations, we enable businesses to seamlessly navigate CRM, ERP, and customer engagement complexities. Our commitment extends beyond immediate needs, creating lasting positive impacts on revenue and overall business performance. We stand out with our focus on swift response times and consistently achieving favorable customer outcomes.
Why Choose Voxtron?
Voxtron's Odoo proficiency spans the entire spectrum of the workflow—from consultation, design, and project management to implementation, integration, quality assurance, and post-sales support.
Our team of seasoned Odoo professionals have extensive experience and the ability to facilitate the introduction of industry best practices and effective risk mitigation in implementation projects.
Key Voxtron Advantages:
- Over a decade of expertise in end-to-end CRM & ERP solution implementations.
- Client base of 250+ enterprises.
- One-stop destination for custom Odoo CRM and ERP integrations.
- Diverse team of highly knowledgeable industry experts.
- Proficiency in multi-platform technologies.
- Proven success in delivering medium and large-scale projects.
- Noteworthy client loyalty spanning diverse market segments.
Contact Us:
Website: www.voxtronme.com
Email: odoo@voxtronme.com
Call: +971 - 42930000
参考
Voxtron's team swiftly addressed and rectified all concerns, optimizing the existing Odoo helpdesk and ticketing system to harness its full potential and align it with Al Madallah's business requirements.
The enhanced Odoo solution significantly elevated key performance indicators such as Customer Satisfaction (CSAT) levels, First Contact Resolution (FCR), time to resolution, SLA adherence, and ensured equitable ticket distribution based on agent workload and availability.
The ongoing partnership with Voxtron continues to yield positive outcomes for Al Madallah, solidifying their position as an organization that prioritizes excellence in customer support and operational processes.
To overcome these issues and propel the company into the future, Voxtron delivered a comprehensive ERP system based on the latest version of Odoo. This expansive solution includes multiple seamlessly integrated Odoo modules, covering CRM, lead and opportunity management, pre-sales, the entire spectrum of purchase activities, sales, project management, accounting, invoicing, and HRMS.
Beyond module implementation, Voxtron also executed a significant migration of 9 years' worth of existing data to the new system, including all masters & transactions, using innovative data migration tools and scripts. This unified solution not only addressed previous challenges but also brought about a dynamic transformation in operations.
Cubit Technologies team now benefits from easy access to legacy data, streamlined workflows, improved processes, heightened employee productivity, and enhanced overall operational efficiency.
To address this need, EIF partnered with Voxtron Middle East to implement the Odoo Helpdesk module. This solution enabled EIF to centralize and automate their complaint and query management processes, ensuring timely resolution, enhanced accountability, and improved visibility into support operations. The intuitive Helpdesk dashboard provided real-time insights, performance tracking, and SLA management, significantly increasing operational efficiency and responsiveness. As a result, EIF now delivers a more consistent and transparent support experience to its stakeholders, aligning with its commitment to service excellence in financial education.
Voxtron's Odoo implementation significantly improved customer service, reducing abandoned calls and resolution time. The feedback feature further supports agent training, elevating staff productivity, and overall customer satisfaction. Thus, Nails - The Modern Manicure Studio has achieved seamless ticket recording, improved resource allocation, reduced response times, and enhanced sales opportunities, highlighting the transformative impact of the Odoo CRM and Contact Center Connector by Voxtron.
Despite their extensive industry presence, One World Trading faced significant challenges in accurately forecasting purchases and sales based on historical data—an essential capability for effective inventory and demand planning. To address this, they partnered with Voxtron Middle East to implement a comprehensive Odoo ERP system. The deployment integrated several key Odoo modules, including CRM, Sales, Purchase, Inventory, Accounting, Invoicing, Manufacturing, Quality Management, and legacy data migration. This end-to-end solution enabled One World Trading to centralize operations, gain real-time visibility into sales and procurement trends, and make data-driven decisions. The enhanced forecasting capabilities and streamlined processes have significantly improved operational efficiency, supporting sustainable growth and strategic expansion across their global markets.
In collaboration with Voxtron Middle East, Proactive Link implemented a comprehensive Odoo ERP system. This system integrated key modules including CRM, Sales, Purchase, Inventory, Meeting management, Employee documents management, and Accounting. The solution significantly optimized procurement processes, provided real-time sales analytics, and enabled effective inventory management. It also facilitated the tracking of client visit details and streamlined resource management. A specialized module for Visits/meetings management, which captures live locations upon visit completion, further boosted overall efficiency.
With the Odoo Helpdesk in place, Sharjah Police significantly improved their operational responsiveness, reduced resolution times, and reinforced public trust by delivering a more transparent and efficient service experience.
To address these challenges, Ecotranzit partnered with Voxtron Middle East to implement the Odoo Accounting system. The streamlined system provided comprehensive control over financial activities, including automated journal entries, real-time reporting, tax management, and bank reconciliation. With this solution, Ecotranzit now enjoys improved financial transparency, reduced manual workloads, and enhanced compliance. The integration of Odoo has empowered their finance team with the tools needed to support the company’s sustainable growth and operational excellence.