I want to apply a single payment to several invoices using the account payment register wizard, but two payments are generated. The sum of the amounts of these payments equals the total amount due for the invoices, but I only want a single payment to be generated. I would like to know why two payments are generated and how I can change this behaviour?
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Hi Richard, Did you ever figure this out? I'm facing the same issue. When I "Register Payment" for a few Vendor Bills, I'm sometimes able to get it all on one payment, but sometimes the system forces 2 separate payments. I've double checked that it's really the same vendor being selected. One thing I noticed is that in the case of successful single payment, upon clicking the "Group payments" checkbox, I get a slightly more detailed wizard asking me to key in the bank account. For the case where 2 separate payments were made, I did not get this detailed wizard. Hope someone can shed light on this!
Hello
If you want to create one payment it must be for the same customer not two different customers in multi invoices , so you can use option group payment but first you need to active it from accounting module settings
Accounting module
Configuration>>settings
Active batch payments
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Thank you for responding. In fact, the invoices I'm trying to pay are for a single customer. I've also made the configuration you mentioned, but I'm still experiencing the same issue. I'm not sure if there's anything else I can check :(