Setup Stripe WisePad 3 - Odoo 16

Question

Trying to setup the POS is v16 and connect a stripe Wisepad 3 bluetooth terminal. Ive read through all the docs, and can't find anything specific to this type of terminal. My Stripe payment acquirer is setup, and can process e-commerce orders etc so we know that aspect is fine.
When I open the POS app in Odoo I simply get "No Stripe readers available" I can see the reader in my bluetooth devices just fine, it just wont recognize the device in Odoo.

Thanks

Yan Tetelepta · Accepted Answer

Hello Ricardo,
I can elaborate on this, since we've been through this hell last week. The WisePad 3 does not have the option to link it to Stripe with just the serial number out of the box. You actually need to write code and make API calls in order to register the terminal to your Odoo instance or app. It seems that Odoo support is only for the WisePOS E Smart terminal, since this supports adding a location ID through the Stripe dashboard and terminal hardware.
I believe there are some third pa

Ozy Rick · Answer

Indeed, only wisepos E are supposed to work with Odoo.
At least that's what the official documentation is saying.

Ricardo Gross · Answer

Did you create/configure a payment method with your payment terminal?

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