İçereği Atla
Bu soru işaretlendi
helpdeskwebsiteodooV8
1 Cevapla
2907 Görünümler
Avatar
carlos

Good morning,

I'm using Odoo V8 and I've seen the crm_helpdesk Odoo module to handle the customer's tickets but it does not have a web view where customers can create their tickets. Does anyone know if there is a module that extends the functionality and adds a web view of the module crm_helpdesk?

I have also seen the Website Help Desk / Support Ticket module of SythilBlade that offers a web view but I prefer the tickets created by crm_helpdesk, which offer more information.

Thanks in advance.

Avatar
Vazgeç
Avatar
Niyas Raphy (Walnut Software Solutions)
En İyi Yanıt

Hi Carlos,

Check this community module , hope this will help you out.

Thank You

Avatar
Vazgeç
Ermin Trevisan

It would be very nice if you could use more descriptive link labels or else not use any label.

Niyas Raphy (Walnut Software Solutions)

Hi Ermin, Why should i make it descriptive ? The link is to the Odoo apps, opening the link he will get the idea by looking the index file of the module. And the app is the one he is looking for

İlgili Gönderiler Cevaplar Görünümler Aktivite
Many forms to one helpdesk
helpdesk website
Avatar
Avatar
1
Eki 22
1608
General question: Is there a module to create helpdesk tickets from web forms? - Odoo 8
helpdesk odooV8
Avatar
Avatar
Avatar
Avatar
3
Şub 18
8016
How to set a t-field with dinamic field name?
qweb website odooV8
Avatar
Avatar
2
Mar 22
5739
Odoo 8: Manage Exception in website Çözüldü
website odooV8 website_sale
Avatar
Avatar
Avatar
2
Şub 18
6942
how change the version of helpdesk application
helpdesk odooV8 odoo11
Avatar
0
Şub 18
2349