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1 Odgovori
5326 Prikazi

How can I create a payment for store credit with us?

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Best Answer

UPDATED SCREENSHOT FOR VERSION 14:




From the Accounting Dashboard, click the MORE menu, then click NEW REFUND:



This will create a NEW Refund Invoice, the total amount of which will be available to use against an existing or new Customer Invoice:



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But i don't want to pay to customer just keep credit deposited with us. So why invoice ?

A refund Invoice is not paying the Customer anything - it is posting a credit that can be used for a future Sale. it is keeping the credit until they decide to use it later (like a payment to you).

I can't see this option in odoo 14 , can you please show me ?

Accounting --> Dashboard, then click on the three buttons on the right of the Customer Invoices Journal (I updated my answer with a new screenshot).

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