Skip to Content
Menu
You need to be registered to interact with the community.
This question has been flagged
2 Odgovori
1529 Prikazi

Our company header appears on the invoice preview, but is missing from the pdf.
The PDF otherwise renders OK, but our logo and address which show in the preview are missing from the top.

Any ideas why this might be happening in V18?

Avatar
Opusti
Avtor Best Answer

Hi Niyas. Specifically for Odoo I'm running  18.0-20241008 (Community Edition) For wkhtmltopdf have now tried the following packages with no change. 

wkhtmltopdf_0.12.5-1_amd64.deb

wkhtmltopdf_0.12.6-2+b1_amd64.deb

wkhtmltopdf_0.12.6-2+b2_amd64.deb

Header is still missing. I restarted the Odoo service after each was installed, then tried new and duplicate invoices.

Also I'm finding that the PDF displayed in the right pane on the right side of the invoice page, and in the customer portal is an older version of the invoice with a different dollar amount. Almost like its cached on the Odoo side? I tried an incognito tab to isolate anything cached in browser. Again no change.

Update: I finally found where the attachment is on the invoice page to create an updated PDF. Running 12.6-2 still no header.

Removing the .deb for 12.6-2+b2 along with an autoremove for dependencies.

Avatar
Opusti
Best Answer

Hi,
It is mostly due to the version issue with wkhtmltopdf package, can you try installing 0.12.5 and see if it makes any difference.

Thanks

Avatar
Opusti
Related Posts Odgovori Prikazi Aktivnost
1
jan. 25
1344
1
jun. 25
1141
1
jun. 25
775
3
apr. 25
1362
3
apr. 25
2245