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COA Import from Quickbooks Online - "Column opening_balance contains incorrect values" Error Message

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David Walker

New odooer attempting to setup accounting, like what I see so far, but am stuck on Chart of Accounts import/merge. 

I followed Dallas Dean's YouTube video on importing COA's and received this error message while attempting to test the import:

 Column opening_balance contains incorrect values (value: Total balance)

The six fields imported from QBO are as follows:

Account #

Full name

Account type

Account subtype

Description

Total balance

I mapped them respectively:

Code

Account name

Type

Type (Odoo doesn't appear to support sub-types other than by numbering scheme)

Internal Notes

Opening Balance

First, is this a correct mapping and if yes, what am I doing wrong? Any insight or help would be appreciated.

DrWalker

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Nancy Nicky Thompson
Best Answer

Guess what.. Same issue... I watched a video on Odoo Support and this is what it instructed.


Go to the Accounting App--> Go to configuration -->Chart of Accounts --> if you do not have any accounts in there I would recommend creating 1 account manually for this to work.

Click the box next to code--> You will see (1) Select at the top then Action--> click Export -->a window called Export Data will open --> Choose the field you want to add to a Chart of account record.

I choose the following: 

  • Code
  • Account Name
  • Type
  • Allow Reconciliations 
  • Deprecated ( Only if you need this - See Article: https://www.odoo.com/slides/slide/exporting-and-importing-data-609?fullscreen=1

    Hope this helps!!!

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nebuloniangelo
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Thank you!

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David Walker
Autor Best Answer

That makes sense, but after making these changes it returns the same error message. I also removed all placeholder characters, i.e. (dash, underline, etc.). The only values are numbers (no commas) and numbers in (brackets).


Tried multiple times, following recommendations above, and finally decided to spend half a day adding accounts manually.

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Ray Carnes (ray)
Best Answer

The error is a generic error indicating Odoo cannot decipher the contents of the Total balance field in your file - it is trying to remove any currency symbol and thousand separators.

Ideally your field would contain values such as 654441.34 but we know that people also provide $654,441.34 so we try to simplify all numbers so they are strictly numeric.

Check the values in your file, or simplify them to remove any currency symbols and any thousand separators.​

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