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3 Răspunsuri
3092 Vizualizări

Hello,

I have a question about the subscription module in odoo 16 . 

I would like to sent the renewing invoice before the curent subscription ends . In this way it  can be verified that the customer paid before renewing his subscription on the renewal date . 

Example : A customer starts a 1 year subscription today 29/01/2023 . An invoice for renewal should be auto generated every next year , 3 weeks before the renewal date . First invoice should be generated 8-1-2024. 

Is this possible ? 

If not, is there any other way to generate a recurring invoice ?


Thanks,

Karel

Imagine profil
Abandonează

Hi Karel, did you solve your problem? We face the same issue. Thanks for a short reply.

Sandra

Autor

No , I did not solve it .

Do you have a solution ?

Cel mai bun răspuns

Hi, 

Has anyone solved this issue? We also have this issue. 

Imagine profil
Abandonează
Cel mai bun răspuns

The function is still there but only when developer modus is activated.
Goto settings and at the bottom "Activate developer modus".
The first option without the assets.

I personally set the invoice date about 1.5 months earlier so I'm not prefinancing the subscription and I can cancel it with my supplier if the customer did not paid.
I does change the period on the invoice, but I had no complaints about that.

Imagine profil
Abandonează

You are referring to "Date of Next Invoice".

This does indeed 'solve' the issue, however there are other issues then:
- the wrong period is mentioned on the invoice (we do have customers who complain about this)
- the revenue is attributed to the wrong period in the reporting

Cel mai bun răspuns

Hi Karel, did you find a way to work around this?


Imagine profil
Abandonează
Autor

No , I didn't look any further .
But please let me know if you find a solution.

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