Hello altogether!
I have a question regarding accounting, point of sale and payment methods.
Currently, when a customer pays by card, our payment provider takes a 1.39% fee from us. This money comes back the next day in our bank journal, with the fee already deducted.
Therefore, accounting is difficult, as this fee is nowhere defined.
How would you archive to solve this problem?
Thanks, Simon.
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Hi,
We had the exact same issue with one customer and we had to add a button in the POS in order to say that we will have a deduction of 1.39% and this came as an extra line in the document. This way, we did not have any issue in reconciliation of the payment.
Hope this helps
Good luck
Eva P.
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Same issue here, is there any better solution?