I'd like to use the project management module for multi project management. As I understand I can assign tasks per schedule per user, i.e. the task "implementing feature A" to "week 40" to "user X".

We also have tasks for recurring/persisting activities like "handle tickets from customer X", which need 1-2 hours per day and are shared between 3 employees. If I need to assign tasks per user per week, I'd need to generate up to 156 tasks per year.

Some project management tools offer the possibility to assign "line projects" to handle this, is something similar possible in OpenERP?