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We have a purchase order with several products. A few products were received at first, so "backorder" should have been selected. But accidentally we clicked on "no backorder". Now we are unable to add more receipts. We have tried looking into the database, but we haven't found any way of reverting (the receipt has been completed). The order now show as "Completely received". Changing it to "Partially received" or "Not received" does nothing. There is no "RECEIVE PRODUCTS" button. 

We have been able to create a new transfer, and force the procurement group to be the same to the only receipt, but the purchase order still shows a single receipt.

We have 16.0 Community Edition.

Any help or hint is appreciated. Thanks

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Have you tried duplicating the completed Receipt and adding the missing Products to it?

Autor Najlepsza odpowiedź

It almost worked! In the beginning it looked OK, as the purchase order showed 2 receptions and the "RECEIVE PRODUCTS" was showing again. But after adding the missing products to that second reception and then clicking "VALIDATE", it went hiding and the purchase order went back to a single reception. Now I have an incoming reception, but it is not related to the purchase order (the purchase order still shows these products as not received).

But that was an inspiring moment!

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