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5449 Rodiniai

Hello,

We are using odoo v13 restaurant POS. We have two EPSON TM-T20III network printers. We are putting the IPs order printers and receipt printer but there is no connection. When we debug we get ERROR_PARAMETER response. We installed pyusb, pysub, pyserial. We can connect to via windows but not from odoo. Are we missing something? 


Many Thanks,

Portretas
Atmesti
Best Answer

I have also a EPSON TM-T20III, but without ethernet port.
How can I get the IP address of the printer ?

Portretas
Atmesti

I have the same issue, there are two models of TM-T20III such as TM-T20III-011 with USB+SERIAL(RS-232) and TM-T20III-012 with Ethernet port + USB. Have you solved your problem? Do you think is possible to use the first model?

Best Answer

EPSON TM-T20III  works fine for me, All you have to do is log in to your printer at the same browser and enable ePOS protocol. 

You may get a red warning, in that case, follow self-signed certificate documentation in Odoo but even with that warning It worked for me both in receipts and kitchen orders.

Portretas
Atmesti
Best Answer

Hi BandiGAre

Did you found the solution? I have the same Model

Portretas
Atmesti
Best Answer

Hello,

I have the same printer ( EPSON TM-T20III), the protocol used is ePOS. I add the ip and go to the https//my_ipprinter to accept untrusted certificate, but continue to have connection problem. Can someone help me?

Portretas
Atmesti
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