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posPoint Of SaleiotIoTboxVirtualIoT
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Isabel Escrivá (ises)

I want to use the Virtual IoT but I don't know how to connect. Which steps do I need to follow?

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Christoph Herget

Can you use the vitual IoT box with the SaaS version (hosting) ?

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Isabel Escrivá (ises)
Autorius Best Answer

To install your Virtual IoT box: 
1. Go to this page link:  https://www.odoo.com/fr_FR/page/download 

2. Click on the download button to download the software

3. You can follow the steps shown in this video.


Once installed on your device, you can proceed to connect it to your database, following this video.

(It is the same procedure as an IoT box connection with wifi)


Note: If during your implementation you face some problems with the Virtual IoT and the integrated devices connection you can restart it following this video.

!If after trying this is still not working you can contact our support team!  


❗Virtual IoT only works with a Windows system and databases from V16 onwards.
You can find more information about the differences with a physical IoT in this forum entry

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Thoroughfare International Inc.
Best Answer

Hello, 

I am facing an issue, the virtural IOT termainal can't support POS display, is it right?

Thank you!

Best Regards,

joey

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Quentin Lejeune (qle)

Yes right.
But you can use the popup customer display from the POS
You some solution to help you:
https://www.odoo.com/documentation/17.0/applications/sales/point_of_sale/shop/customer_display.html

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Aurangzaib
Best Answer

Hi Isabel, 

Thanks for the video but i am not able to connect virtual iot box to my odoo instance installed on cloud server. I am getting this error in odoo 17. I am getting error "Connection to the IOT Box failed"


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Quentin Lejeune (qle)

Hello,
maybe you don't have a trusted certificate because your contract don't have an "iot subscription"
you can manage it:
go in https to your iot homepage to accept manually the self certificate
https://iot-ip-adress

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Felipe Garcés
Best Answer

Hello Isabel, many thanks fot this thread. I've already installed the Virtual IoT and I get it to work on the POS app, but I'm really looking for a solution for printing on the inventory app, is there any way I get this to work? 

Even with the IoT connected the only option I get on the inventory app is to download PDF files.

Thanks for your help

Felipe

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