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in Sales module there is an option to send Whatsapp message which uses built-in templates. 

is there any link which provide step-by-step guide for setup, configurations and how to use this feature etc. if it is, please share to help us.

regards


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Best Answer

Hi,

Check this video tutorial

Thanks

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Author

thank you for video link. will check this and confirm. as i am busy in another task.this will take some time to visit and see the video guide.
regards

Author

@Savya Sachin

Whatsapp Business Account configuration form have some more fields to fill in, i am trying to understand those requirements, what are these and from where i can get these informations etc. need help to understand.
are all fields necessarily needs to be filled?
regards

Best Answer

Hi,

Yes, Odoo 17 has introduced a built-in WhatsApp integration that allows you to send messages directly from the Sales module (and other modules) using preconfigured templates. This is very useful for sending order confirmations, invoices, or reminders without needing any third-party apps.

To help you with the complete setup and usage, here is a step-by-step guide:

https://www.cybrosys.com/blog/how-to-setup-whatsapp-in-odoo-17

https://www.odoo.com/documentation/17.0/th/applications/productivity/whatsapp.html

Hope it helps

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