Skip to Content
This question has been flagged
salescrmcontactscustomers
1 Reply
2345 Views
Avatar
TRIBHUWAN PHULERA

Hi Team,


At time of user creation tick to contacts was enabled due to which contacts got created. Now I don't want contacts but want user. 

I want to delete contacts but not the user. When I am doing so same is throwing error :

"You cannot delete contacts linked to an active user. You should rather archive them after archiving their associated user."

Please help to get me out of this situation.

Avatar
Discard
Avatar
Cybrosys Techno Solutions Pvt.Ltd
Best Answer

Hi,

Here's what you can do to resolve this:

  1. Archive the Associated User: Go to the user management section in Odoo and find the user associated with the contact you want to delete. Archive that user first.
  2. Delete the Contact: Once the user is archived, try deleting the contact again. You should now be able to delete it without encountering the error.


Hope it helps

Avatar
Discard
Related Posts Replies Views Activity
How do I link contacts to customers? Solved
crm contacts customers
Avatar
Avatar
1
Nov 16
4429
Connecting multiple contacts to one company Solved
sales crm customer contacts
Avatar
Avatar
Avatar
2
Oct 23
5618
User Own Documents Only but for Contacts - Odoo 16
sales crm contacts record_rules
Avatar
Avatar
2
May 23
3526
CRM, res_partner and fields Solved
crm contacts
Avatar
Avatar
2
Jun 25
1328
Multiple contacts on lead/opportunity & aggregate email chatter Solved
crm contacts
Avatar
Avatar
1
Sep 24
3405