Skip to Content
Odoo Menu
  • Sign in
  • Try it free
  • Apps
    Finance
    • Accounting
    • Invoicing
    • Expenses
    • Spreadsheet (BI)
    • Documents
    • Sign
    Sales
    • CRM
    • Sales
    • POS Shop
    • POS Restaurant
    • Subscriptions
    • Rental
    Websites
    • Website Builder
    • eCommerce
    • Blog
    • Forum
    • Live Chat
    • eLearning
    Supply Chain
    • Inventory
    • Manufacturing
    • PLM
    • Purchase
    • Maintenance
    • Quality
    Human Resources
    • Employees
    • Recruitment
    • Time Off
    • Appraisals
    • Referrals
    • Fleet
    Marketing
    • Social Marketing
    • Email Marketing
    • SMS Marketing
    • Events
    • Marketing Automation
    • Surveys
    Services
    • Project
    • Timesheets
    • Field Service
    • Helpdesk
    • Planning
    • Appointments
    Productivity
    • Discuss
    • Approvals
    • IoT
    • VoIP
    • Knowledge
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industries
    Retail
    • Book Store
    • Clothing Store
    • Furniture Store
    • Grocery Store
    • Hardware Store
    • Toy Store
    Food & Hospitality
    • Bar and Pub
    • Restaurant
    • Fast Food
    • Guest House
    • Beverage Distributor
    • Hotel
    Real Estate
    • Real Estate Agency
    • Architecture Firm
    • Construction
    • Estate Management
    • Gardening
    • Property Owner Association
    Consulting
    • Accounting Firm
    • Odoo Partner
    • Marketing Agency
    • Law firm
    • Talent Acquisition
    • Audit & Certification
    Manufacturing
    • Textile
    • Metal
    • Furnitures
    • Food
    • Brewery
    • Corporate Gifts
    Health & Fitness
    • Sports Club
    • Eyewear Store
    • Fitness Center
    • Wellness Practitioners
    • Pharmacy
    • Hair Salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Solar Energy Systems
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Others
    • Nonprofit Organization
    • Environmental Agency
    • Billboard Rental
    • Photography
    • Bike Leasing
    • Software Reseller
    Browse all Industries
  • Community
    Learn
    • Tutorials
    • Documentation
    • Certifications
    • Training
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Download
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Events
    • Translations
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
    • Meet an advisor
    • Implementation Services
    • Customer References
    • Support
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Get a demo
  • Pricing
  • Help

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Accounting
  • Inventory
  • PoS
  • Project
  • MRP
All apps
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
Help

Refund and Discount access to admin user only for Pos selling

Subscribe

Get notified when there's activity on this post

This question has been flagged
pos
1 Reply
418 Views
Avatar
Rishal Ashnil Chand.

Hi

I would like to know if there is any way to provide access to admin user for refund and discounts on Odoo Pos. 

Normal cashiers should only do normal selling and not have access to Refund/Discounts button. 

I am using Odoo v17 Enterprise. Please advise if there is any standard functionality to achieve this as i do not want to do any customization. 

If a 3rd party app is required, then just for my understanding why its not in standard feature and refund/discount is mandatory for any pos system. 


Thank you. 

0
Avatar
Discard
Avatar
Jainesh Shah(Aktiv Software)
Best Answer

Hello Rishal,

In standard Odoo 17 Enterprise, there isn't a built-in access restriction specifically for the Refund or % Discount buttons in POS — both are visible to all POS users with access to the POS interface.

However, here's what you can do with standard settings (no customisation):

  1. Disable Discounts for Cashiers
    • Go to Point of Sale → Configuration → Point of Sale.
    • Open your POS configuration.
    • Under Pricing, disable the option Grant Discounts on Order Lines.
    • This will remove or disable the % Disc button for all users on that POS.
    • If you want only admins to apply discounts, you can create a separate POS session for them where discounts are allowed.
  2. Refunds
  • The Refund button is standard and available to all POS users.

You can see in the image below that Odoo allows “Grant Discounts on Order Lines” control — this governs the visibility of the % Disc button.

However, the Refund button remains available to all POS users by design.


If you have any questions, feel free to reach out.


Hope this helps!


Thanks & Regards,

Email : odoo@aktivsoftware.com

0
Avatar
Discard
Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Sign up
Related Posts Replies Views Activity
POS Table Synchronization Issue Between Devices in Odoo v17 CE
pos
Avatar
Avatar
Avatar
2
Nov 25
2512
Error in POS with gift cards when testing upgrade to 18
pos
Avatar
Avatar
Avatar
Avatar
3
Oct 25
2231
How to Restrict POS Sales When Product Stock is Zero (Odoo Online 19)
pos
Avatar
Avatar
Avatar
2
Oct 25
1260
How can I sell in different units of measurement within the point of sale?
pos
Avatar
Avatar
1
Sep 25
1748
Slow product loading times POS 18 ODOO Solved
pos
Avatar
Avatar
Avatar
2
Sep 25
1925
Community
  • Tutorials
  • Documentation
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Translations
Services
  • Odoo.sh Hosting
  • Support
  • Upgrade
  • Custom Developments
  • Education
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Brand Assets
  • Contact us
  • Jobs
  • Events
  • Podcast
  • Blog
  • Customers
  • Legal • Privacy
  • Security
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now