How can I add FAQ articles or learning courses to my helpdesk teams so my customer can have ready resources that answer their questions without having to reach out to my helpdesk team every time?
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Accounting
- Inventory
- PoS
- Project
- MRP
This question has been flagged
1
Reply
573
Views
You can do see via the Help Center on the settings of the Helpdesk Team.
Here's a video going through the workflow: https://www.youtube.com/watch?v=TTngJSoriQk
Enjoying the discussion? Don't just read, join in!
Create an account today to enjoy exclusive features and engage with our awesome community!
Sign up| Related Posts | Replies | Views | Activity | |
|---|---|---|---|---|
|
1
Oct 24
|
991 | ||
|
5
Aug 23
|
2445 | ||
|
1
Feb 22
|
1587 | ||
|
0
May 21
|
2667 | ||
|
1
Apr 25
|
1069 |
