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Is it possible to link Maintenance to Helpdesk ? If so, how?

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Hi,

What about the maintenance app? Over here we're discussing the repair app but you also have a specific maintenance app in which we can assign equipment to employees e.g.

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Hi,

Odoo has built-in functionalities to link Helpdesk tickets with Maintenance requests. When you're viewing a Helpdesk ticket related to an equipment problem, you can find a "Repair" button. Clicking this button opens a form to create a new Maintenance Request. This new request will be linked to the original Helpdesk ticket, providing context and details for the maintenance team. 



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