Well, I found the Server Actions under the Technical --> Actions area, but I still don't see where or how to adjust the actual action after a sales order. There is no Send So Confirmation or similar option that I can see.

Paresh -- There are two e-mails that are sent with a paid event registration:

1. Sales Order Notification (receipt)
2. Event registration notification

Event --> Configuration --> Event Templates --> Communication Tab controls the event notifications. I know how to do those (even though the e-mail templates are overly complex and difficult to modify!).

What I'm asking about is the sales order notification/receipt e-mail that comes in first. For paid registrations it comes in with a line at the very top of the e-mail body. That line has a "View Sales Order" button followed by a link that reads "Get your tickets" followed by the Sales Order number and the name of the person who placed the order.

I want to remove that line. In our application we are using event registration without tickets. We have no need to scan people into our events so when someone pays to attend one of our events, if they receive an e-mail telling them to "get a ticket" it will confuse them as they are not accustomed to needing tickets. I need to modify that e-mail so that the sales order notification does not dynamically insert a ticket link into the e-mail for event purchases.