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Steps to Reproduce

  • Go to invoice/accounting module -> customers menu -> invoices -> create an invoice by specifying customer and lines.
  • Go to invoice/accounting module -> customers menu -> payments -> create a payment by specifying the same customer and amount.
  • Return to invoice/accounting module -> customers menu -> invoices -> select already created invoice.
  • Current behaviour : There is no new outstanding credits and in journal items there isn't the items associate to the payment created (Can't associate payment to invoice).
  • Expected behaviour : New outstanding credit should be available in the form view of the invoice and in journal items should exist new items associate to the payment created.

Invoice before creating payment :

Create payment:

Invoice after creating payment:

Bank journal items:

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Best Answer

Hai Mouyasser Maaoui,

If you are creating a payment directly for an invoice/bill, in order to show that in outstanding payments set up outstanding account in the respective journal of the payment to do that go to Accounting > Configuration > Journals. 

And choose the respective journal under the tab "Incoming Payment" you have to "Outstanding Receipts Accounts" for the payment method you are choosing in the payment after configuring this the payments you are validating will be shown in "Outstanding Credits".


Thank You

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Author

Hello, thank you for your response.
In fact, I was trying to create a payment separately from an invoice than associate it together later,
(User story : I got a payment and I didn't have an invoice for it right now. So once i create an invoice i need to associate that payment already created to this invoice ).
I hope it's clear, thanks.

Yes Mouyasser,
The solution I suggested is exactly for the user story you have mentioned. SO at first you need to set up the "Outstanding Receipts Accounts" inside the payment journal(BANK, CASH, etc). After that you can create payment from "Payments" menu inside "Customers" menu. And then on, when you are creating an invoice if there is an outstanding payment existing it will be shown in Invoice as "Outstanding Credit" and you will be able to sync the payment with the respective invoice.

Author

Thank you it works fine.
But wondering in case I'm using invoicing module there's no outstanding receipts accounts. how to deal with that ?

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