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odooodoo17Odoo17
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Rome Maristany

Hello,

I am using odoo 17. When trying to enter the settings I get the following error:


UncaughtPromiseError > OwlError

Uncaught Promise > An error occured in the owl lifecycle (see this Error's "cause" property)

OwlError: An error occured in the owl lifecycle (see this Error's "cause" property)

    at handleError (http://localhost:8069/web/assets/857b243/web.assets_web.min.js:916:101)

    at App.handleError (http://localhost:8069/web/assets/857b243/web.assets_web.min.js:1542:29)

    at ComponentNode.initiateRender (http://localhost:8069/web/assets/857b243/web.assets_web.min.js:1006:19)


Caused by: Error: "res.config.settings"."enable_ocn" field is undefined.

    at Field.parseFieldNode (http://localhost:8069/web/assets/857b243/web.assets_web.min.js:7665:231)

    at http://localhost:8069/web/assets/857b243/web.assets_web.min.js:8540:865

    at visit (http://localhost:8069/web/assets/857b243/web.assets_web.min.js:4220:51)

    at visitChildren (http://localhost:8069/web/assets/857b243/web.assets_web.min.js:4219:171)

    at visit (http://localhost:8069/web/assets/857b243/web.assets_web.min.js:4220:129)

    at visitChildren (http://localhost:8069/web/assets/857b243/web.assets_web.min.js:4219:171)

    at visit (http://localhost:8069/web/assets/857b243/web.assets_web.min.js:4220:129)

    at visitChildren (http://localhost:8069/web/assets/857b243/web.assets_web.min.js:4219:171)

    at visit (http://localhost:8069/web/assets/857b243/web.assets_web.min.js:4220:129)

    at visitChildren (http://localhost:8069/web/assets/857b243/web.assets_web.min.js:4219:171)

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Hylkää
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Cybrosys Techno Solutions Pvt.Ltd
Paras vastaus

Hi,

The error suggests that the 'enable_ocn' field is expected to be present in the 'res.config.settings' model but is not found, causing the error when trying to render the settings page. To address this, identify the module that should contain this field. It's likely to be the 'mail_mobile' enterprise module and update the module. After updating, restart your Odoo server.


Hope it helps

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Tenth Planet
Paras vastaus

I also received the same error in Odoo18EE. This works after Installing Mail_mobile module

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