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Tämä kysymys on merkitty
2 Vastaukset
676 Näkymät

Dear All

I was able to pay my first invoice to myself via Stripe.


Now the problem occurs, that the Payment (which was automatically created by Stripe) is not linked to the Invoice, therefore the invoice is still waiting for a payment.


Can this two somehow be linked?


Or do i need to copy the Stripe ID out of the existing Payment, and paste it into a new payment made from the invoice?


Happy to finally fully work with Odoo. Its providing so many fantastic features. 

Best Regards

Stephan from Odify with Luedi

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Hylkää

Please describe in more detail what your steps have been to end up in this situation.

Paras vastaus

Hello Stephan,

I believe I understand the issue you're facing: after processing a payment through Stripe, the payment isn't automatically linked to the corresponding invoice in Odoo, leaving the invoice marked as unpaid. Let's work through this together to resolve it.


Navigate to the Invoice:

  • Go to Accounting > Customers > Invoices.
  • Open the specific invoice that remains unpaid.

Check for Outstanding Payments:

  • If there's an outstanding payment for the customer, Odoo typically displays a blue banner indicating this.
  • Click on the "Add" button under Outstanding Credits to link the payment to the invoice.

I hope this helps resolve your issue! If you need further assistance or have any more questions, feel free to reach out. Together, we can work through any challenges you encounter. 😊

Rushik Pitroda.

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Hylkää
Tekijä

Dear Rushik

Thats exactly what i was looking for. Unfortunatelly the add Button is not existing. I got the Version 18.2.

In the Invoice i have the options:

Send, Print, Pay, Preview, Credit Note, Reset to Draft.

But what i also have is a "Payment Transaction" Quick-link, where the correct transaction is listed. It also Shows the correct Payment.

What wonders me is, that the reference of this payments transaction is the Order number (S00001), and not the Invoice number (INV/2025/00001).

Still the invoice itself shows status "Not paid"

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