While generating the PDF report, the header and footer are not appearing on the server. Although changing the paper format adjusts the space for them, the header and footer still do not display. However, they work correctly in the local environment.
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Being as you have wkhtmltopdf installed and you can see the PDF even though its not displaying properly it requires that the web.base.url has a valid certificate for it to generate the report correctly, if for some reason this is ignored then the Headers and Footers will be deformed.
To get them to display the way you want, activate developer mode, Technical >> System Parameters search for url, you will see only web.base.url along with your domain name unless you are using localhost:8069 then the pdf would work. But for a FQDN the report will not show the footer as wkhtmltopdf is most probably behind a proxy in which case create a new system parameter called report.url and set the value to either http://localhost:8069 or the docker container name if using Docker. So it would be http://<container_name>:8069 or which ever port you are using.
There is no requirement to restart Odoo, just take a look at the report and see if the footer shows.
** You man need to fix the Paper Format margins, Technical >> Reporting >> Paper Format and set up the xlms to your requirements, but I found this to work a treat as it forces wkhtmltopdf to use report url rather than the external facing one.
Hope this helps those who are having this problem.
Thank you for your support
Hi,
if headers and footers aren't showing in PDF reports on your server but work locally, it's likely due to a missing or incorrect version of wkhtmltopdf. Odoo requires version 0.12.6 with Qt patches for proper header/footer rendering. Install the correct version on your server, then restart the Odoo service.
Hope it helps
Thank you for your support
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