Skip to Content
Menú
This question has been flagged
1531 Vistes

I have activate the Closure by customers check on the Team configuration and have two stages: closing process and solved.I have activated the Closure by customers check on the Team configuration and have two folded stages: closing process and solved. Is there a way to determine which of the two stages the ticket moves to when closed by the client? Since it is automatically sent to the stage that is found first and I would like it to be sent to solved instead of the closing process

Avatar
Descartar
Related Posts Respostes Vistes Activitat
0
de febr. 25
1115
0
de nov. 24
1243
1
d’ag. 24
2033
2
d’abr. 25
1063
1
de gen. 24
1149