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I tried using the free enterprise version and when I print, It shows the header but when I tried to print my report using Odoo Community(Saas), I can't see the header.

this is the preview mode.


it shows the header and my address. but when I downloaded or print it.



This is what I get.

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Best Answer

Hi,This is the issue may be causing due to the wkhtmltopdf package issue. Please uninstall you current wkhtmltopdf package and install it again. You can use the below code
sudo wget https://github.com/wkhtmltopdf/wkhtmltopdf/releases/download/0.12.5/wkhtmltox_0.12.5-1.bionic_amd64.deb
sudo dpkg -i wkhtmltox_0.12.5-1.bionic_amd64.deb
sudo apt install -f

And also check the report URL sPlease verify that all the URLs in the system parameter is same as your URL Settings -> Technical -> parameters -> system parameters


On searching URL you can see the below options. verify the URLs are same as your URL


Hope it helps

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Hi,
I believe the issue is with wkhtmltopdf , just uninstalled the installed version of wkhtmltopdf and install the 0.12.5 patched qt version and see if it brings any difference.

Thanks

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Autor

I'm using the online version of Odoo, how can I uninstall the wkhtmltopdf ?

in the post you have mentioned "Odoo Community(Saas),", are you using odoo community or odoo enterprise (odoo online ) ?

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I am also facing the same issue.

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