Hello,
I have a problem with my some sales,
not every time, when I make an Order, and send it to the Client, he pays the invoice, the invoice is tagged as "Paid" but the Order stays as "To Invoice".
Anyone has any idea what could be hapenning ?
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Hi,
Once you've identified the invoice, you'll need to reconcile the payments associated with it. This involves matching the payments received from the client with the corresponding invoice. Once you've reconciled the payments, make sure to save the changes to update the invoice status.
Hope it helps
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