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Hello

 in POS when i sell, loyalty point increases for the customer, but when refund, loyalty point do not decrease

how to make loyalty point handle +/- selling ?


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Best Answer

Hi Mohamed Ibrahim,


Checked in Odoo about this, After checking for V16 Loyalty Points, currently Odoo is not providing to decrease/minus Loyalty Points when we make any order refund.


In any loyalty programs and it's 'Rules & Rewards' tab have no configuration available.


for this you need to do customisation in Odoo module.


Feel free to contact us for further assistance.

Hope it will be helpful to you.

Thanks & Regards,
Email:    odoo@aktivsoftware.com  

Skype: kalpeshmaheshwari

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Autor

How come, all systems do not have this issue
Odoo should consider solving that ASAP
I have 2% loyalty points
If a customer buy goods with 10k he will get his points but when he return no deductions???
If I am the customer I will buy and return same order many times, and finally will get the product for free
This is stupid
I will handle the customization that odoo should do by default

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