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MRP - Manufacturing & Shop Floor

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Processing Returns for Repairs

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In this video, learn how to repair items and process returns with Odoo's Repair app.

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1. What traceability setting should be activated in order to keep track of products?
Returns Lots/Serial Numbers Repairs Helpdesk Teams
2. What information is NOT required to have on a Repair Order?
Product to Repair Lot/Serial Number Invoice Method Warranty Expiration Date
3. Which team is NOT directly involved in taking care of the customer’s request for repair?
Manufacturing Repairs Helpdesk Inventory