VAT not removing for the Loyalty in ODOO 16

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VAT not removing for the Loyalty in ODOO 16

pos loyalty ODOO16

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Suhaib Ahmed Khateeb

Hi I am using ODOO 16 Enterprise Version

While using the POS Loyalty for a customer, we don't want it to calculate the VAT 15% but it's still calculating
We have removed the taxes from the Loyalty Product form, and We have removed the default taxes from POS Config, We do not have any default taxes set on CoA for loyalty.

Still, It is calculating, I don't have any idea where it is taking VAT from.

Balagopal R

Check the COA master and make sure the default tax is not configured inside that account.

Suhaib Ahmed Khateeb

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Already did

Balagopal R

Following are the areas the tax will be configured,
Product Master
POS Configuration
Accounting Configuration
COA master
Fiscal Positions

If nothing is configured on these areas, then it might be because of the customizations.

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