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Hello everyone, by the way I am facing a problem while logging out of a user session

after having made the sales and I want to close the session I find myself with an error like:


​​Error closing session

An error occurred while trying to log out.

you will be redirected to the backend to log out manually



Please help me find a solution to this problem if anyone has any idea where this could be coming from.


NB: noted that when I connect with the administrator account and open the POS cash register I can close it without problem and the error does not appear

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Hello 👋

Please check whether you've linked your user account with email or not. If not, add email and try closing your POS session again.

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Author Best Answer

hi

it works thank you really the problem came from the fact that my user did not have his email defined

Best Regards

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Works for me as well, thanks.

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