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Purchase Order Receipts Not Showing

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This question has been flagged
inventoryreceiptpurchase_order
4944 Prikazi
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Khurram Iqbal

We have recently been facing an Issue with purchase order receipts where some of the products were entirely missing from the receipt whilst being visible in the purchase order itself. This has been causing us a lot of issues specially when it comes to receiving PO's. Just to avoid any confusion I'll give you a case example.


Purchase Order #PF637 

​> If you are to go through to the Purchase section on Odoo and search for the said PO you see that it has 99 products/SKU in it. 


>​
 Now if you click on the Receipt, it will show you 2 transfers one highlighted in red which signifies it being a backorder and the other one is for the products that we have received and validated in the system.

> ​Assuming that now you're able to see that the quantity showing in the backorder is 34 whilst the received quantity is 15 which clearly doesn't add up to be 99 which is what our purchase order is based upon.

> ​Now if you were to open the transfer that is validated in which we have received exactly 15 products you will find all the missing SKUs in it whilst being 0 in terms of the quantity received which shouldn't happen at all those SKUs are supposed to go into the backorder instead.

Remarks :
There is a possibility that all these missing products are landing invalidated transfers but it still doesn't explain their reason for not showing up in the receipt, to begin with. Another similar case would be of PF689 if you were to click on its receipt you will find that none of the SKUs are showing whatsoever which means we cannot receive it in the system at all.



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