About :

China Gate, is a company based in Lebanon that specializes in sourcing and importing products from China and Turkey through its sister companies, Blynt Concept and Turkeygate. They assist customers in finding the best products from China, facilitating communication with suppliers, and shipping products to Lebanon via sea, rail, and air.



Challenges :

China Gate was facing a challenge in managing their order fulfillment process as it was difficult for them to keep track of sales orders from the customers and purchase orders from suppliers. This was leading to delays and inefficiencies in their operations. Furthermore, maintaining clear and accurate financial records was crucial for the company to effectively manage their finances and make informed business decisions. However, the current system they were using was not providing the necessary level of visibility and control to do so.

Solution :

Ever Business Solutions implemented Odoo's sales, purchase, and accounting apps to help China Gate streamline their business processes and improve their operations. By implementing the sales app, China Gate was able to manage and track sales orders more efficiently, from creation to fulfillment. This streamlined the process of creating a sales order for the customer to creating a purchase order for the supplier to fulfill the sales order. This automation enabled China Gate to easily track purchase orders from suppliers in Turkey and China, and deliver sales orders to customers in a timely and efficient manner. The purchase app was also implemented to help China Gate automate and track purchase orders more efficiently and communicate with suppliers more effectively. The accounting app helped China Gate to maintain clear and accurate financial records, which is crucial for the company to effectively manage their finances and make informed business decisions.

ODOO BEST PARTNER MENA AWARD 2020
Everteam Global Services / Ever Business Solutions is an international software provider that brings about 30 years of leadership and innovation combined in Enterprise Resource Planning, Content Services, Process Services, and Data Governance, directly operating for the Qatari market under Ever Gulf Co. W.L.L.
With its distinctive knowledge in advanced technology and conducted by its micro services architecture, Ever Business Solutions emphasizes on covering all business needs

About RMCI Group:

RMCI Group (established in 2009) is specialized in providing services to the African market with a great understanding of the unique challenges and opportunities that come with operating in this region. From establishing a new factory, to sourcing raw materials, and procurement of finished products, RMCI Group have the expertise and experience to help clients achieve their goals. In addition to the comprehensive services, RMCI offer an exclusive brand portfolio that is tailored to meet the specific needs of clients.



Challenges:

Operating in the diverse and complex market of Africa, RMCI Group faced significant operational hurdles, primarily in streamlining their processes across various departments. Managing a wide array of operations from manufacturing to sales, and dealing with intricate logistics and regulatory compliance, RMCI required a robust system that could integrate all these aspects seamlessly. The lack of a unified platform led to inefficiencies, data discrepancies, and delays in decision-making, affecting their overall market responsiveness and operational agility.



Solution:

To address these challenges, Ever Business Solutions (EBS) implemented a comprehensive suite of Odoo modules tailored for RMCI Group. This implementation encompassed:



Accounting and Accounting Certification by AGT in Angola: To ensure compliance with local financial regulations and streamline financial operations.
Invoicing and Inventory (including purchasing): To manage sales transactions and maintain optimal levels of stock with efficient purchasing systems.
Sales, POS, and E-Commerce: Integrating physical and online sales channels to provide a cohesive customer experience and expand market reach.
Manufacturing, Planning, and Quality: To optimize production planning, maintain high-quality standards, and manage manufacturing processes effectively.
Maintenance and After Sales: Ensuring durable support and maintenance which enhances customer satisfaction and product reliability.
Employee and Contracts, Payroll, Attendance, Time Off, and Recruitment: To manage human resources effectively, from hiring through payroll to maintaining daily attendance and managing time off.


This strategic implementation not only enhanced operational efficiency across multiple departments but also improved regulatory compliance, data integrity, and decision-making speed. By leveraging Odoo's integrated ERP system, RMCI Group was able to achieve a more streamlined, responsive, and effective operational structure, thus solidifying their market position in the challenging African landscape.

About
Stock Me is a dynamic startup revolutionizing the raw materials market by providing a one-stop solution for businesses in the food and personal care industries. Specializing in the distribution of essential ingredients like sugar, wheat, and shampoos, Stock Me aims to streamline the procurement process for businesses of all sizes. With a commitment to quality and reliability, Stock Me ensures a seamless supply chain, enabling clients to focus on product development and growth.

Challenges
Stock Me faced complex inventory management of perishable and non-perishable goods, inefficient procurement processes, ineffective customer relationship management, and inadequate reporting and analytics. One of the challenges faced was also the need for a b2b eccomerce website linked to local and international pricelists.

Solution
Ever Business Solutions implemented an Odoo ERP solution for Stock Me, integrating modules for inventory, procurement, CRM, advanced reporting, HR, Pyaroll, ecommerce, and website management to address their core challenges. Odoo's Inventory and Purchase modules streamlined inventory and vendor management, while its CRM capabilities improved customer engagement and service. The Accounting and Invoicing modules automated financial transactions and integrated these with other business processes. Additionally, the Ecommerce and Website modules enabled Stock Me to expand their online presence and sales channels locally and internationally offering an integrated b2b experience. This comprehensive Odoo deployment by Ever Business Solutions enabled Stock Me to optimize operations, enhance customer satisfaction, and maintain a competitive edge in the market.

About the client :

Travel Bureau is a leading travel agency with offices in Lebanon and the United Arab Emirates. Dealing with all aspects of travel, Travel Buareau offer excellent customer service with all major holiday destinations and various packages that are tailor-made according to budgets and needs.



Challenges:

Travel Bureau was struggling to manage its daily operations efficiently. Employees were using several different systems to handle bookings, customer information, and finances, which made it difficult to keep track of everything and resulted in a lot of errors and missed opportunities.



Solutions:

Ever Business Solutions worked closely with Travel Bureau's employees to understand their requirements and to implement a full ERP system that meets their needs. The system integrated all operations into a single platform and included modules for sales, accounting/invoicing, customer relationship management, leaves/time off, helpdesk, document management, email marketing, and marketing automation..