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On our current OnPrem Odoo 17 EE database, we've starting encountering a JS error:

UncaughtPromiseError > TypeError

Uncaught Promise > el.matches is not a function

TypeError: el.matches is not a function

    openElementsTooltip@https://odoo.myimpress.ca/web/assets/debug/web.assets_web.js:34110:27 (/web/static/src/core/tooltip/tooltip_service.js:132)

    onMouseenter@https://odoo.myimpress.ca/web/assets/debug/web.assets_web.js:34136:32 (/web/static/src/core/tooltip/tooltip_service.js:158)

It occurs in seemingly unconnected views and record pages.

Has anyone experienced this error and is there a known fix?

Thank you,

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Best Answer

Almost all JavaScript errors are due to incomplete page loads, or Users interacting with a page before all assets are loaded.

If you reliably replicate the error on https://runbot.odoo.com on the branch matching that of your installation, you can report it to us.

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