Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
Hi
I've finished my website on odoo and it says that I will soon end my trial period. However I'm only using websiteapp . I should be on the free version but i am on trial...
I have already checked and I only have the website app installed.
Please can someone help me ? Odoo is not responding...
Thanks,
Aleš
Hi,
You can do below steps:
* From my database, take a backup of current db, to ensure you wont loose it
* Ensure and verify the apps installed in the db, ensure you have only website app
* Raise a support ticket for the same: https://www.odoo.com/help
To take backup, navigate to: https://www.odoo.com/my/databases
Thanks
Create an account today to enjoy exclusive features and engage with our awesome community!
Sign up| Related Posts | Replies | Views | Activity | |
|---|---|---|---|---|
|
1
Feb 25
|
37 | ||
|
1
Feb 25
|
558 | ||
|
1
Jan 25
|
542 | ||
|
2
Dec 24
|
756 | ||
|
|
0
Dec 24
|
456 |
1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.
The only ticket to support we have in our system was created 46 minutes before this post was created.
This is not enough time to expect Odoo support to respond.
Depending on demand it can take several days during busy times.