Skip to Content
This question has been flagged
ecommerceSalesOrder
1 Reply
468 Views
Avatar
Namrata Desai

Standard functionality - when customer add product in cart - quotation will be created.

When guest user add product in cart eCommerce order will be created in backend, but in our case We get everyday almost more than 50 Quotation created under guest user with no product added into sales order. Please advise the reason?

Config setting - User Sign in Mandatory to place an order

Avatar
Discard
Avatar
Yahoo Baba Innovations Pvt.Ltd
Best Answer

Hello Ninaad Global,

Here are three steps you can follow to address the issue:

  1. Enforce Sign-in Before Adding to Cart: Configure your settings to require users to sign in before they can add items to the cart. This will reduce the number of guest quotations.
  2. Cleanup Script: Implement a scheduled action to automatically delete or archive quotations with no products and guest users that are older than a certain time period.
  3. Bot Protection: Add CAPTCHA or other anti-bot measures to your website to prevent bots from adding items to the cart.

Following these steps should help resolve the issue.


Thanks & Regards,

Name : Yahoo Baba

Email:  yahoobaba077@gmail.com 

Avatar
Discard
Related Posts Replies Views Activity
Odoo18: E-commerce mini cart now showing
ecommerce
Avatar
0
Jan 25
510
Ecommerce- out of stock
ecommerce
Avatar
0
Oct 24
736
how can i add products to e-commerce categories in odoo website Solved
ecommerce
Avatar
Avatar
1
Feb 25
1482
Manually validate the creation of a customer account module Ecommerce
ecommerce
Avatar
Avatar
1
Mar 24
1792
Website scalability
ecommerce
Avatar
1
Feb 24
1013