Skip to Content
This question has been flagged
2 Replies
1882 Views
Avatar
Vasile Plesa

Hello!

We have discovered a problem in the POS and that is that users "sell" products with negative amounts, as if they were refunds, but in reality they are not and obviously that money is not returned to the customer. See video.

The questions are:
1. How to limit sales in negative amounts in the POS?
2. How to limit the refund of an order in POS to a specific user? In other words, enable the refund only to the Administrator.

See video: https://www.loom.com/share/8d2c675de09f45e28b31a4911461513e

https://www.loom.com/share/36d87feca2d04a0dbfac02a4f08dc8c2

We use Odoo Enterprise 15
Thank you!
vasile


Avatar
Discard
Avatar
Vasile Plesa
Author Best Answer

Hi Mehjabin!

Thanks for the answer. What kind of customization we need? We have Odoo Enterprise 15 online.

Regards, Vasile

Avatar
Discard
Avatar
Mehjabin Farsana
Best Answer

Hi Vasile,

By default in Odoo PoS the refund is working as you shown in the video, It takes the quantity as negative thus the price also will be negative.

So for doing the two cases that you explained you may need additional customisation as per your requirement.

Thank you

Avatar
Discard