Skip to Content
Menu
Dette spørgsmål er blevet anmeldt
2181 Visninger

(Please, look at attached document)

We have sent our customers invoices with this procedure:
(From list view)
- Select invoices to send.
- Action "Send & Print"
Everything is recorded in Chatter, but the "envelope" does not appear. We see that it does not track recipients. The type / subtype of the recorded message are: Email / blank. 


However, if you use the "Send & Print" button from the invoice form, the envelope appears and the recipients are tracked. The type / subtype of the recorded message are: Comment / discussions. 

Why is that? We want to check if there is any error in batch sending of invoices.


https://www.dropbox.com/s/chci0nszrys3lhv/Not Tracking Recipients.docx?dl=0 

Avatar
Kassér
Forfatter

The management of mails related to the "chatter" component is cryptic to me. Does anyone know any detailed documentation available?

Related Posts Besvarelser Visninger Aktivitet
4
mar. 25
25963
1
maj 22
4042
1
apr. 22
4970
0
sep. 21
2098
1
jan. 21
3183